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OUR NETWORK

Your cloud is only as good as your connection.

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[ Vaioni Ethernet Network ]

A reliable infrastructure is the lifeblood of the modern, cloud-connected enterprise, which is why we take securing your connections to public cloud services very seriously.

The Vaioni Ethernet Network (VEN) is the foundation of all our services and is one of the fastest, most reliable networks in the UK, enabling your business to take advantage of improved resilience and security, while saving money too.

To keep VEN operating at its best, it’s monitored 24/7/365 by our Network Operations Centre (NOC), based in our MediaCity HQ. The NOC is staffed by a highly-trained team of expert engineers who proactively monitor every connection for potential issues – if a part of your network suffers an outage, we’ll likely notice before you do.

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Speeds up to 10Gbps

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210+ points of presence

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350,000+ on-net postcodes

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24/7 support from our Manchester-based NOC

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Industry-leading Service Level Agreements

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[ Our Insights ]

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[ The Vaioni Ethernet Network ]

The Vaioni Ethernet Network (VEN) connects the UK’s major cities including London, Birmingham, Manchester, Leeds, Bristol, Glasgow and Edinburgh to deliver competitive and feature-rich connectivity (with lines up to 10Gb) to over 350,000 postcodes across more than 100 cities and towns throughout the UK.

Our network has been expertly designed to provide the security, resilience and speed that your business needs to operate efficiently. And with our full product set embedded into our network, you can take voice, unified communications, internet security and 4G all built on the same robust infrastructure.

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[ Why Choose Vaioni? ]

Our vision is to create the most powerful connectivity & cloud ecosystem that delivers extraordinary, frictionless access, combined with exceptional customer service. By focusing on our purpose, values and behaviours, we empower our customers with total digital freedom to ensure they can operate to their potential and compete at the highest level.

#1

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WE’RE MORE
THAN CONNECTIVITY

We understand mission-critical voice, data and cloud services and can design and implement a complete 360° solution suited to your individual business needs.

#2

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VALUE FOR
MONEY

Our expertise and focus on “doing the right thing” means we always provide value for money.

#3

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INDUSTRY
LEADING SLA

We provide a 100% uptime guarantee and back this with a full day’s credit for each hour of downtime.

#4

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QUICK
INSTALLATION

With circuits delivered in an average 36 working days, we’re quicker than our competitors.

#5

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CHOICE AND
SIMPLICITY

With 10 vendors and 7 technologies all managed through one supplier relationship, we give you more choice whilst ensuring operational simplicity.

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[ Resilience of the Network ]

We’re as transparent as possible with our network, so you can rest assured that your business is getting the best possible connectivity in the market. We also put our money where our mouth is by backing our 100% uptime guarantee with an industry-leading Service Level Agreement.

For every hour of downtime – whether that’s one minute or 59 – we’ll credit you for an entire day’s service. If that’s rolls in to a second hour, that’s another day’s credit.

Our network is so reliable that in the last 5 years, we’ve only had one switch outage which lasted for just 20 minutes – and it didn’t impact our whole core network. But because we take business continuity and resiliency so seriously, we always propose failover solutions that will ensure that no matter what, your business stays online should a core network failure occur. 

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[ Our Core Services ]

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CONNECTIVITY

The backbone that keeps your business operational and your people connected.

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VOICE

Whether Hosted Voice or Unified Communications, IP-based voice services improve productivity.

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NETWORK SECURITY

Protect the integrity of your network and data with our range of network security solutions.

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[ Our long-term vision to innovate ]

“To us, innovation isn’t just a term, it’s an integral part of our culture. Only by exploring the wants and needs of enterprises can we design the products and services that will support UK and global businesses for years to come.
We invest in the right people and technology to make those dreams a reality.”

Sachin Vaish, Managing Director