News and views
Our news and thought provoking commentary from our experts.
[ News and Views ]
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Customer listening and striving for excellence
We are committed to delivering high-quality technology products and all-round excellent service to our customers. Part of that means listening to our partners, and ensuring we receive feedback so we can continue to improve and get things right. In our recent partner...
Business Voice Expertise at your Fingertips
In our last update we announced our partnership with world-leading UC provider 8x8, and we have been developing a comprehensive suite of solutions and support tools. Not only that, we’ve welcomed our Unified Communications specialist Justin Doorbar to the team. With...
Commercial innovation means a cancellation request isn’t always the end of the story
It’s a tough market out there. From post-pandemic changes in working environments, through to inflation and Openreach price increases, businesses are showing a real desire to pursue commercial improvements. Did you know that in the last quarter, 54% of cancellations...
Welcome onboard Sky!
We’re delighted to have on-boarded Sky into our growing connectivity ecosystem. It means our customers and partners can now leverage the world-class fibre network with access into the UK’s largest ethernet footprint. With a network designed to support the highest...
Why every business should care about the analogue switch off
With 2025 fast approaching, no longer a distant date on the horizon, it is important the business community knows the impact of the PSTN and ISDN switch-off. The copper network switch-off in 2025 marks the end of the traditional analogue telephone system, which has...
Is your business fit for summer?
Is your business fit for summer? When we talk about getting ready for summer, we might mean losing a few pounds, buying new sunglasses or putting some money aside for holiday treats. Getting your business fit for summer is an entirely different proposition, as...
The Complete Guide to the ISDN/PSTN Switch Off
Everything you need to know about the upcoming PSTN/ISDN switch off in one simple guide... In this guide we'll take you through everything you need to know about the ISDN switch off, in simple, straightforward terms. We'll talk about why it's happening, when it's...
Working Smarter On Working From Home Day
Are you working smarter on Work from Home Day? This Friday is National Work from Home Day, which is an annual celebration of the benefits of remote work. But as many of us spend at least part of every week working from home anyway, is it really still needed?...
Spring Clean Your Business
Spring clean your business Everything gets a bit musty over winter. Moats of dust settle on surfaces and bookshelves. Damp patches creep up bathroom walls. Which is where the idea of a spring clean comes in, of course. When the sun returns, we throw open the windows,...
Vaioni’s Basic Guide to Voice and UC
Everything you need to know about business telephony, voice and Unified Comms in 1 simple guide... In this guide we discuss the challenges businesses face when it comes to telephony, the alternatives available and the benefits of modern communication solutions. In...