The effects of COVID-19 have shown us all the struggles and challenges of working from home. While we may all be desperate to return to the office and see our colleagues again, remote working is here to stay, and it’s already a significant consideration for businesses in their future planning. But it’s not all down to the COVID-19 pandemic. Many businesses were already looking to adopt Unified Communication platforms to refresh their calling technologies before the ISDN ‘Switch-off’ in 2025, or because they know that there are significant benefits to biting that bullet now and making the transition sooner rather than later. With all of this in mind, should you really be considering a move to a unified comms solution and what benefit can it bring to your business?

Long before the global pandemic ground the world to a halt, and saw new connectivity services and fault resolutions being prioritised for critical functions such as blue light services, pharmacies, utilities, food distribution outlets and financial services, rural homes and businesses were patiently waiting for the high-speed internet services that the rest of us take for granted. Now, with limits to travel and engineer availability, will those in the green belt be left behind?

While there is still so much uncertainty as to when businesses will be able to return to the office and ‘get back to normal’, there are several technologies that present solutions to the challenges of fostering these strong communication practices. The most significant being a Unified Communications solution that will – as the name suggests – combine all the various ways that your team collaborate, into a unified experience.