Alan Wescombe

Head of Operations

Since joining the industry back in 2000, Alan has gained a wealth of Customer Delivery, Service and Business Operational Management and Leadership experience.

Alan started within the industry as a Service Analyst for Cable & Wireless, before working at Zen Internet where, as Customer Services Manager, he ran a department managing multiple Provisioning and Customer Service teams for the Service Delivery and the in-life Customer Service of Corporate, Business, Consumer and Partner customers.

He has also worked at TalkTalk Business as the Data Solutions Lead of the MPLS Project function, focusing on managing the delivery and project team of large and high value nationwide MPLS solutions for corporate customers.

Bringing this experience together now as Head of Operations for Vaioni, he is focused on continuing to support and enhance the excellent Customer Service Vaioni offers across all areas of the business through its People, Processes and Systems.

+44 (0) 161 672 9900


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